The quality of the delivery service is a priority for us. The transport company used will depend on the destination of the order (Seur, Chronopost, Fedex).
For customizations, the delivery date extends to 5 working days, that should be added to to the normal shipping time
We present the following shipping costs and forecast of delivery times (business days)
Portugal: 3.95€; 1-2 days - Seur - Free delivery from 50€
- Islands: 10.95€ - Chronopost; Madeira, São Miguel, Terceira- 2-3 days / Other islands 3-5 days
Spain: 4.95€; 1-2 days - Seur - Free delivery from 50€
- Islands: 5.95€; 2-5 days - Seur - Free delivery from 80 €
- Germany, Austria, Belgium, Denmark, Slovenia, France, Holland, Italy, Luxembourg, Monaco, Poland, UK, Sweden:
- Ground Service - Chronopost: 9.95€ - 3-6 days - Free delivery from 80€
- Express/Air Service - FedEx: 15.95€ - 1-3 days
- Switzerland, Greece, Andorra:
- Express/Air Service - FedEx: 15.95€ - 2-3 days - Free delivery from € 80
- Other countries in Europe:
- Ground Service - Chronopost: 15.95€ - 3-6 days - Free delivery from 80€
- Express/Air Service - FedEx: 17.95€ - 1-3 days
- Canada, United States America and Mexico: € 15.95; 2-3 days with FedEx - Free delivery from 120 €
- Other countries outside Europe: € 24.95; 2-3 days with Fedex - Free delivery starting at 180€
Tracking: The delivery company will send an email with de tracking details and the expected delivery date.
In the purchase process please indicate your email and mobile phone to which you wish to be contacted.
Futah is not responsible for any delays in delivery orders.
In case of orders returned for incorrect address or unknown recipients Futah will not be responsible for the costs of resending the order. The User should contact Futah and pay the shipping costs for the order to be sent again.
All products ordered will be sent to the destination, however, exceptionally there may be situations where a product is not available after the order was made. In this case the customer will be notified by e-mail or by phone to cancel the order and having a payment refund.